Frequently-Asked-Questions
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What services does Simple Smart Homes offer?
We specialize in designing, installing, and integrating custom smart home systems. Our services include smart security, whole-home WiFi, climate control, intelligent lighting, automated shades, home entertainment, and more. We tailor every solution to meet your unique needs and ensure seamless integration.
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How is Simple Smart Homes different from other smart home installers?
As a proud subsidiary of Simple Support, we bring years of enterprise-level IT expertise to the smart home industry. Our deep understanding of advanced technology systems ensures your smart home is both powerful and easy to manage.
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Can you help with new construction projects?
Absolutely! We specialize in working with builders, architects, and designers to integrate smart home technology into new builds. By installing systems during construction, we ensure a clean, professional finish with no need for retrofitting.
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What brands and products do you work with?
We work with a range of trusted brands, including Ubiquiti, Nest, Reolink, Clare Controls, Denon and many more. Our recommendations are based on reliability, performance, and how well the products integrate into a seamless system. If you have a preferred brand, we’re happy to evaluate it for your project.
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Do I need a strong WiFi network for my smart home to work?
Yes, a reliable WiFi network is essential for a smart home. We offer both wired and wireless network solutions, including Ubiquiti UniFi systems and ASUS mesh routers, to ensure your home has stable, high-speed connectivity.
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What is the process for getting started?
The first step is to request a free quote. Tell us about your goals for your smart home, and we’ll provide a personalized plan with clear pricing. From there, our team will handle everything from design to installation, ensuring a seamless experience.
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What are the benefits of installing a smart home security system?
Installing a smart home security system enhances your home's safety by providing real-time alerts, remote monitoring, and integration with other smart devices. Features like motion detection, video surveillance, and automated lighting can deter potential intruders and offer peace of mind. Additionally, some insurance companies offer discounts for homes equipped with advanced security systems.
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How can smart home automation improve my daily life?
Smart home automation streamlines daily routines by allowing you to control lighting, climate, entertainment systems, and appliances through a single interface or voice commands. This convenience enhances comfort, improves energy efficiency, and can even lead to cost savings on utility bills. For example, automated thermostats can adjust temperatures based on your schedule, and smart lighting can turn off when rooms are unoccupied.
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Do I need professional installation for my smart home devices?
While some smart home devices are designed for DIY installation, professional installation ensures that all components are correctly set up, integrated seamlessly, and optimized for performance. Professional installers can customize the system to your specific needs, troubleshoot potential issues, and provide guidance on using your new technology effectively. This approach often results in a more reliable and user-friendly smart home experience.
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Do you provide ongoing support for installed systems?
Yes! At Simple Smart Homes, we offer ongoing support and maintenance to ensure your smart home system continues to perform flawlessly. All of our installations come with:
90-Day Workmanship Warranty: We stand behind the quality of our installations.
30-Day Basic Support Plan: Included with every install to help you get comfortable with your system.
For those who want continued peace of mind, we also offer Smart Home Support Plans, ranging from basic troubleshooting to complete system care. These plans ensure your system stays updated, optimized, and ready to perform at its best. Whether it’s troubleshooting, training, or upgrades, our team is here to help!
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How does Simple Smart Homes ensure data privacy?
At Simple Smart Homes, protecting your data is one of our top priorities. We take a multi-layered approach to ensure your privacy and security:
Local Storage Preference: We prioritize systems with local storage options, such as Ubiquiti and Reolink, which allow you to manage your data independently without relying on third-party cloud services. This minimizes exposure to potential online threats and ensures maximum control over your information.
Careful Product Selection: Every product we recommend is thoroughly vetted to meet our strict security standards. For instance, we avoid products like Ring, which have been prone to security breaches, and instead recommend solutions like Nest for WiFi cameras. Nest benefits from Google’s advanced encryption and robust security protocols, offering a safer option for wireless setups.
Secure Installation: Beyond the products themselves, our team ensures that all systems are installed with strong network configurations and secure passwords, providing an added layer of protection against unauthorized access.
By choosing products with proven security track records and combining them with professional installation, we deliver smart home systems that are both reliable and safe, giving you peace of mind.
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Can you upgrade my existing smart home system?
Absolutely! At Simple Smart Homes, we’re all about making the most of what you already have. If your current equipment is reliable and compatible, we’ll gladly integrate it into your upgraded system to save costs and reduce waste.
However, we’ll always be upfront if a product isn’t performing well or lacks the features needed for a seamless smart home experience. In those cases, we’ll recommend better alternatives to ensure your system meets your expectations for reliability and ease of use.
Whether it’s adding new devices, improving connectivity, or optimizing existing setups, we specialize in upgrading smart homes to make them more powerful, efficient, and user-friendly. Let us help you create a system that works perfectly for your needs!